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FEELSANDHEELS undertakes to ship the Goods in a door-to-door courier system to the Buyer.

Under normal conditions, the delivery time of the products purchased through the online store is 3-5 working days from the moment of the order confirmation.

If you have opted for payment by bank transfer, VLAD C. MONICA P.F.A. (FEELSANDHEELS) undertakes to deliver the ordered products within 2 days from the date when the money was transferred to the account specified by the Seller. In case of non-fulfillment of this obligation, FEELSANDHEELS will return the amount in maximum 3 working days in the Buyer's bank account, unless the Buyer agrees to the extension of the delivery term, an agreement that will be communicated by e-mail.

The transport cost for orders less than 300 lei is aproximately 14.00 lei.

Orders over 300 lei have free delivery.

If the customer cannot be found at the date and time set for delivery, FEELS AND HEELS will keep the ordered goods for three working days, during which time we will try to contact you to complete the order. If the customer cannot be found again, the order will be canceled.

The value of the transport will be found in the invoice issued by the Seller.

Delivery outside Romania

At the time being, we do not offer delivery ouside Romanian borders. However, if you wish to place an order, send an e-mail on, and we will try to help you.


 Transport - Packaging

Unless otherwise agreed by the Seller and the Buyer, the Seller discharges the risks and responsibilities associated with the Goods upon delivery to the domestic courier company with which the Seller cooperates or to the Buyer's representative.

The seller will ensure the proper packaging of the Goods and will ensure the transmission of the accompanying documents.

The Seller will deliver the Goods on the Romanian territory.

Personal data

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